1,346
Whatsapp texts
NUSI Sahara
Over the last 18 months, seafarers and their families have actively reached out to NUSI Sahara—placing their trust in us and openly sharing their concerns.
Here’s a snapshot of the engagement:
2,497
Total incoming calls
Call Duration (in minutes)
11,017
Family Related Issues
-
Emotional stress from limited contact.
-
Financial and household pressure.
-
Parenting responsibilities fall entirely on families.
-
Pregnancy & family planning challenges.
47.07%
of callers were seafarers.
Mapped Triggers
Personal Factors
-
Emotional strain from isolation and anxiety.
-
Relationship issues with partner and in-laws.
-
Work–life balance and parenting challenges.
-
Financial stress affecting focus and well-being.
65.48%
Connected via Calls
Work Related Issues
-
Workplace harassment and mistreatment.
-
Financial strain from delayed salaries and agents.
-
Long hours causing burnout and exhaustion.
-
Forced compliance and unclear roles.
14.10%
of callers were families of seafarers.
Admin Related Issues
-
Salary, PF & pension issues.
-
Education and fee-related queries.
-
Medical, welfare & hostel concerns.
-
Agent fraud, documents & sign-off disputes.
120+
Webinars were conducted online
Family Related Issues
-
Emotional stress from limited contact.
-
Financial and household pressure.
-
Parenting responsibilities fall entirely on families.
-
Pregnancy & family planning challenges.
47.07%
of callers were seafarers.
Mapped Triggers
Personal Factors
-
Emotional strain from isolation and anxiety.
-
Relationship issues with partner and in-laws.
-
Work–life balance and parenting challenges.
-
Financial stress affecting focus and well-being.
65.48%
Connected via Calls
Work Related Issues
-
Workplace harassment and mistreatment.
-
Financial strain from delayed salaries and agents.
-
Long hours causing burnout and exhaustion.
-
Forced compliance and unclear roles.
14.10%
of callers were families of seafarers.
Admin Related Issues
-
Salary, PF & pension issues.
-
Education and fee-related queries.
-
Medical, welfare & hostel concerns.
-
Agent fraud, documents & sign-off disputes.
120+
Webinars were conducted online
Snapshots of Webinars / Workshops
What Seafarers and Their Families Are Saying
Riaana, thank you for coming and to NUSI for organizing this. Your confident communication truly engaged our seafarers and helped them understand the message clearly. It will definitely boost their morale and performance.
The session was helpful, especially as a seafarer’s wife dealing with stress. It taught us how to manage mental pressure and felt very empowering
I have just completed a session on mental health, and I really enjoyed talking to the facilitator. They shared a lot of useful information. The session was very nice and informative, and I wish everyone could learn about it too.
Ma’am explained it really well. She taught us how to take care of our mental health and how not to take too much stress while working and in life.